Communicative friction

Last updated Aug 15, 2023

• Source: Jasmine Sun; Sources/Half-Baked Futures - Newsletter
• Keywords: Cards/permanent notes
  • #technology #communication #social
• Relevant Notes:
  • Cards/Frictionless life should not be fetishized

• Cards/Communicative friction describes ==the aggregate effect of many tiny barriers to self-expression on a social platform.==
  • E.G. moment of hesitation before sending message, editing a post multiple times, activation energy for scheduling/joining a call
  • Adding friction can make engagements more purposeful and thoughtful.
  • It’s vital in designing vibrant social experiences. It shapes the who, what, when, where, and why of the platform.
    • E.G. which behaviors should be effortless v.s. filtered