We serve others through our emotional labor

Last updated Aug 17, 2022

• Source: Seth Godin; 1. Resource Notes/This is Marketing - Book
• Keywords: 3. Permanent Notes/permanent notes
  • #people #psychology
• Relevant Notes:
  • 3. Permanent Notes/Publicity is costly
  • 3. Permanent Notes/Everybody gets to choose what they worship
  • 3. Permanent Notes/The best way to serve others with our work is to serve the work

• Definition: the process of managing feelings and expressions to fulfill the emotional requirements of a job
• mostly seen with service workers